Terms & Conditions


Paulight Technologies Ltd respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Paulight Technologies. Please note that Paulight Technologies reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Paulight Technologies collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by Paulight Technologies as explained below.

Introduction and Acceptance of Terms of Use. Paulight Technologies Ltd offers you a wide range of content and information about its products and services ("Materials") via this web site. By using this web site, you are agreeing to accept and comply with the terms and conditions of use as stated below ("Legal Terms of Use"), which Paulight Technologies may update at any time without notice. You should visit this page periodically to review the then-current Terms of Use. Please note that Paulight Technologies may, at its sole discretion, terminate your access to this web site at any time without notice.

Limited Right to Use. This web site is owned and operated by Paulight Technologies. Unless otherwise specified, all Materials on this web site are the property of Paulight Technologies, and/or for the exclusive use of Paulight Technologies, and are protected by the trademark and copyright laws of England and throughout the world by the applicable copyright laws. You may, view, print and/or download one copy of the Materials from this web site on any single computer solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices. No Materials published by Paulight Technologies on this web site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Paulight Technologies. The use of any such Materials on any other web site or networked computer environment or for any other purpose is strictly prohibited and such unauthorised use may violate copyright, trademark and other similar laws.

Communications. Except for any disclosure by you for technical support purposes or for online payments, or as specified in our Privacy Statement, all communications from you to this web site will be considered non-confidential and non-proprietary. You agree that any and all comments, information, feedback and ideas regarding our company, products or services that you communicate to Paulight Technologies ("Feedback") will be deemed, at the time of communication to Paulight Technologies, the property of Paulight Technologies, and Paulight Technologies shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such Feedback in any form, medium or technology now known or later developed, and for any purpose, commercial or otherwise, without compensation to you. You are solely responsible for the content of your communications and their legality under all laws and regulations. You agree not to use this web site to distribute, link to or solicit content that is defamatory, harassing, unlawful, libelous, harmful to minors, threatening, obscene, false, misleading, or infringes third party intellectual or privacy rights.

Access to Password Protected or Secured Areas. Access to and use of password protected or secured areas of this web site is restricted to authorised users only. You will be asked to provide accurate and current information on all registration forms on this web site. You are solely responsible for maintaining the confidentiality of any username and password that you choose or is chosen by your web administrator on your behalf, to access this web site as well as any activity that occurs under your username/password. You will not misuse or share your username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity, or misstate the origin of any Materials you are exposed to through this web site.

Monitoring. Although Paulight Technologies is not obligated to do so, it will have the right to review your communications on this web site to determine whether you comply with our Terms of Use. Paulight Technologies will not have any liability or responsibility for the content of any communications you post to this web site, or for any errors or violations of any laws or regulations by you. Paulight Technologies will comply with any court order in disclosing the identity of any person posting communications on this web site. It is advisable that you review our Privacy Statement before posting any such communications. Please note that when you conduct transactions with other companies providing content via this web site, you will also be subject to their privacy policies.

Links to Other Sites. The linked sites are not under the control of Paulight Technologies and Paulight Technologies is not responsible for the content of any linked site or any link contained in a linked site. Paulight Technologies reserves the right to terminate any link at any time. Paulight Technologies may provide links from this web site to other sites as a convenience to you and in no way should this be interpreted as an endorsement of any company, content or products to which it links. If you decide to access any of the third party sites linked to this web site, you do this entirely at your own risk. PAULIGHT TECHNOLOGIES DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, TO ANY SUCH LINKED SITES, INCLUDING BUT NOT LIMITED TO ANY TERMS AS TO THE ACCURACY, OWNERSHIP, VALIDITY OR LEGALITY OF ANY CONTENT OF A LINKED SITE.

Trademarks. The trademarks, service marks and logos of Paulight Technologies and others used in this web site ("Trademarks") are the property of Paulight Technologies and their respective owners. You have no right to use any such Trademarks, and nothing contained in this web site or the Terms of Use grants any right to use (by implication, waiver, tort or otherwise) any Trademarks without the prior written permission of Paulight Technologies or the respective owner.

Indemnity. You agree to indemnify, defend and hold Paulight Technologies harmless from and against any and all third party claims, liabilities, damages, losses or expenses (including reasonable legal fees and costs) arising out of, based on or in connection with your access and/or use of this web site.

Cancellation and Reschedule Fees

Excluding orders for Bespoke Products which are irrevocable, should a Purchaser request to: (i) cancel all or any part of any Purchase Order; (ii) fail to meet any obligation hereunder, causing cancellation or rescheduling of any Purchase Order or portion thereof; (iii) request a rescheduling of the delivery of Products and the request is accepted by Paulight Technologies; or (iv) request a configuration change causing rescheduling of the delivery of Products, and the request is accepted by Paulight Technologies; Purchaser agrees to pay to Paulight Technologies, should it be requested, the following cancellation / reschedule Fees: Notice Received: (% of List Price) 2 days or more prior to scheduled delivery date: 5%; 1 day or less prior to scheduled delivery date 10%; Recognising that the cancellation or rescheduling of any Purchase Order will cause additional costs to Paulight Technologies in an amount that cannot be readily determined. The Purchaser agrees that the previously stated fees represent a reasonable estimate of the costs to Paulight Technologies which would result from such cancellation or rescheduling. Should Purchase Order that is deemed irrevocable be cancelled then the full Purchase Price will be paid by Purchaser. In addition, there shall be no cancellation/ rescheduling fees for correction of any typographical or clerical errors or change of location for delivery PROVIDED THAT the Purchaser informs Paulight Technologies before 24 hours of the date of shipping If the change of location for delivery applies to an order made in respect of any jurisdiction outside UK mainland then we reserve the right to charge a fee for the administration costs incurred in doing so. Other than for Purchase Orders made in person, the Purchaser shall have the right under Consumer Protection (Distance Selling) Regulations 2000 to cancel this agreement at any time up to seven (7) working days after the date of receipt of the Product (“the Cancellation Period”). This right does not apply to orders made for Bespoke Products or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you  If the Purchaser wishes to cancel this agreement, they must inform Paulight Technologies in writing within the Cancellation Period. If a Purchase Order comprises multiple Products then, notwithstanding that one supply code may have been used by Paulight Technologies for convenience, the Purchaser must expressly notify Paulight Technologies of its intention to cancel all or any part of the Purchase Order by reference to each Product separately. Paulight Technologies will not be obliged to accept notice of cancellation unless each Product to be returned is identified separately. If notice is given outside of the Cancellation Period it is at Paulight Technologies’ entire discretion to accept such notice. Purchasers should keep evidence of any cancellation notice given. The Purchaser must return all Products to Paulight Technologies undamaged and in the same condition as when received in accordance with their statutory duty under the Consumer Protection (Distance Selling) Regulations 2000.  All Products returned by the Purchaser shall be at the Purchaser’s own cost.  Paulight Technologies shall be entitled to liquidated damages such sum being equivalent to the cost of repair of any damage caused to or replacement of any Product damaged beyond economical repair where the Purchaser has breached their statutory duty under Consumer Protection (Distance Selling) Regulations 2000 to return Products. This cancellation policy does not affect the Purchasers statutory rights. 


No liability for any claim for damage or non-functionality shall be accepted unless Paulight Technologies is notified in writing by the Purchaser within two (2) days of delivery. This period may be extended at the sole discretion of Paulight Technologies. If any Product is found to be faulty or the Purchaser seeks to return any Product or Products other than in accordance with the Consumer Protection (Distance Selling) Regulations 2000 and the Products supplied form part of one single Purchase Order of Paulight Technologies will only be obliged to deal with each Product on a separate basis. As an example if multiple Products are purchased from Paulight Technologies to make up a kit then notwithstanding that each Product has been supplied to make up a kit, if only one Product is found to be faulty Paulight Technologies will only be obliged to deal with that specific Product and shall not be liable to accept a return of any other Products supplied under the same Purchase Order unless there is proper reason for doing so. No liability for any claim for missing items shall be accepted unless Paulight Technologies is notified in writing by the Purchaser within one (1) day of delivery. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within forty (40) days of the date on which you ordered the goods. The Purchaser accepts an obligation to process all claims against the Products warranty following Paulight Technologies’s warranty procedures. The Purchaser shall be responsible for all carriage, telephone, postal and other incidental charges incurred during the Products Warranty period. Paulight Technologies shall have no liability for any claim based upon: (i) the combination, operation or use of the Products with equipment, devices or software not supplied or specified by Paulight Technologies; (ii) the alteration or modification of the Products not made by Paulight Technologies. PAULIGHT TECHNOLOGIES’S LIABILITY ARISING OUT OF THE SALE OF THE PRODUCTS SHALL BE LIMITED TO THE AMOUNT PAID BY THE PURCHASER FOR THE PRODUCTS. IN NO EVENT SHALL IT BE LIABLE TO PURCHASER OR ANY OTHER ENTITY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT PAULIGHT TECHNOLOGIES  HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.Nothing in these terms and conditions shall exclude or limit Paulight Technologies’s liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.


Disclaimer. Paulight Technologies endeavours to ensure the accuracy, correctness, timeliness, and content of the Materials provided on this web site. However Paulight Technologies cannot be held responsible for any error that it may contain beyond the terms of it's refund policy for any goods purchased. Paulight Technologies is not responsible for supplying content or materials from the web site that have expired or have been removed. THE MATERIALS PROVIDED AT THIS WEB SITE ARE PROVIDED "AS IS" AND ANY WARRANTY (EXPRESS OR IMPLIED), CONDITION OR OTHER TERM OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE IS HEREBY EXCLUDED.

General. If you have any questions regarding the Terms of Use, please contact Paulight Technologies at admin@paulightgroup.com For other general questions, please refer to our Contact page.